Shipping policy

Thank you for shopping with The Lily Vault Co.
Processing Time:
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Time:
Delivery times vary depending on your location and the product ordered. Most orders arrive within 7–21 business days after shipment. Some items may arrive sooner or later depending on supplier availability and carrier delays.
Order Tracking:
When available, tracking information will be sent to the email address provided at checkout once your order has shipped.
Shipping Delays:
The Lily Vault Co. is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.
Incorrect Addresses:
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may be subject to additional shipping charges.
Lost or Damaged Packages:
If your package arrives damaged or appears lost in transit, please contact us at support@thelilyvaultco.com and we will work with you to resolve the issue.
Contact Information
For shipping questions, please contact:
support@thelilyvaultco.com
The Lily Vault Co